When will I get my photos?
I know how excited you are to see your photos, so I won't keep you waiting very long!
Your final gallery will be edited and complete no later than a week after your photo shoot.
Once your final gallery is uploaded to my website, I'll email you a link, with a password so you can view your photos. It is possible to have a private viewing session, too. Just let me know which you would prefer.
Underneath each photo is a code & number, usually something like "Katie & Clip (1)". This makes the whole ordering process easy, as you can just let me know which numbers you'd like to have, depending on your package.
Digital files are sent within 24 hours of payment (or order if they're in the package you've purchased already!), and prints are normally within 2 weeks. If you're close enough for me to deliver them myself, I'll always do that, if not, I'll send them tracked in the post.
One of the things I am proud of is my efficient service - I know a lot of photographers have a 3+ week waiting time for you to get your photos back, and even longer than that for frames and prints. Personally, I'd be going crazy waiting that long to see my photos, which is why I get mine ready ASAP.
I do all my framing myself, so I have a lot of control over the time scale. My products are sourced from various places, so I know no other photographer has the same frames and products as me. Putting them together myself allows me to ensure they're the best quality, it keeps the costs down (so no more paying £800 for a frame!), AND you can be sure that all my love and attention to detail goes into putting your pieces together.
If you're struggling to choose your photos, you can upgrade your package at any time, or you can ask me to pick for you. A lot of clients trust me to put together a complete surprise, and after doing loads of frames this year, I know what works best when framing your photos and putting it all together. You will literally just have to put a nail in your wall and hang your frames where you want them.
"Imogen was extremely quick to send me over my digital files, within the same week I had the message to say my photo prints & frame were ready.
When I got them I was shocked at how beautiful they were! She captured some really special moments which I will treasure forever.
My big framed print is stunning and it fits in my bedroom perfectly. I can't recommend having a photo shoot with Imogen enough, don't wait, just book it! I can't wait to have another one!
Thank you so much Imogen you are amazing at your job!"
- Madi & Dusty
Lunar Photography, Equine & Dog Photographer in Derbyshire